Specialist - Offsite Repairs & Warranties

Whitehaven is a dominant player in Australia’s coal mining industry. With a culture based on our STRIVE values, our reputation for excellence in project delivery and safe, efficient and environmentally responsible operations continues to grow.

Our STRIVE Values connect us and define how we behave. Whitehaven Coal award, recognise and celebrate individuals and teams going above and beyond the requirements of their role to deliver excellent outcomes while demonstrating our values of Safety, Teamwork, Respect, Integrity, Value and Excellence.

About the Role:

Reporting to the Superintendent – Offsite Repairs, this role coordinates end-to-end repairable and warranty processes to deliver consistent, reliable component repair performance. It ensures safety compliance, optimises fleet-specific repairable inventory, and supports collaboration across Blackwater and Daunia operations, with future expansion into New South Wales.

The role also oversees the Whitehaven Rebuild Program inventory, supports refurbishment frameworks and decision-making, reviews exchange program variations, contributes to performance reporting, conducts vendor inspections, and manages warranty claims to drive quality and commercial outcomes.

Based in Brisbane, this position plays a key role in strengthening asset reliability, sustainability, and operational performance.

What You Will Do:

• Support major component refurbishments, including vendor inspections and quality checks for critical rebuilds and service exchange components.
• Partner with maintenance, reliability, engineering, and supply teams to optimise repairable inventory across Queensland operations.
• Develop and improve warranty and refurbishment decision tools, dashboards, and reporting to support better asset decisions.
• Manage the end-to-end warranty process, including claims, dispute resolution, performance tracking, and identifying asset disposal opportunities.
• Promote a strong safety culture and ensure compliance with site safety standards.

What You Will Bring:

• Tertiary qualification in Engineering Management or a relevant trade qualification, with industry experience in asset management within the resources sector.
• Proven experience in offsite refurbishment and heavy equipment environments, with a strong focus on safety leadership.
• Strong vendor and contract management skills, with demonstrated commercial acumen and negotiation capability.
• Experience managing budgets, costs, and projects, with the ability to analyse issues and drive practical solutions.
• Effective communicator and change leader, able to influence stakeholders and motivate teams (SAP Warranty & Repairs experience desirable).

Why Whitehaven Coal:

• Enjoy a competitive salary package with salary-sacrificing options, including local living benefits and novated leases.
• Access generous benefits such as 26 weeks paid parental leave and a $4,000 employee referral bonus.
• Take advantage of a wide range of employee discounts on groceries, fuel, fashion, entertainment, and more.

• Grow your career with ongoing development opportunities, mentorship, and professional coaching.

Whitehaven Coal is committed to increasing the representation of women and Aboriginal and Torres Strait Islander peoples in the workplace. We strive for an inclusive workplace that engages people from diverse backgrounds and welcomes diversity of gender, culture and experience.

Whitehaven Coal is working with the RSL Employment Program to support veterans and partners of current or former Defence members in finding meaningful and sustainable employment. If you would like assistance with your application, you can reach out to the program via the following link: https://www.rslqld.org/find-help/employment